Privacy Policy

Your privacy and data security are our top priority. Learn how we protect and handle your information.

Last Updated: December 1, 2024 •Version 2.1

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Information We Collect

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Personal identification information (Name, email address, phone number)

Account information (username, password, preferences)

Financial information for transactions and withdrawals

Technical data (IP address, browser type, device information)

Usage data and gaming activity

Communication records and support tickets

How We Use Your Information

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To create and manage your account

To process transactions and payments

To provide customer support

To improve our services and user experience

To ensure platform security and prevent fraud

To comply with legal obligations

To send important updates and notifications

Data Protection

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256-bit SSL encryption for all data transmission

Regular security audits and vulnerability assessments

Strict access controls and authentication protocols

Data anonymization where possible

Secure storage with industry-standard safeguards

Regular staff training on data protection

Information Sharing

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We do not sell your personal data to third parties

Limited sharing with verified payment processors

Compliance with legal authorities when required

Service providers under strict confidentiality agreements

Anonymized data for analytics and improvement

Business transfers (in case of merger or acquisition)

Cookies & Tracking

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Essential cookies for platform functionality

Security cookies to protect your account

Performance cookies to improve service

Analytics cookies to understand user behavior

Preference cookies to remember your settings

You can manage cookie preferences in your account settings

Your Rights

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Right to access your personal data

Right to correct inaccurate information

Right to delete your personal data

Right to restrict or object to processing

Right to data portability

Right to withdraw consent

Right to lodge complaints with authorities

Data Retention

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Account data: While account is active + 5 years

Transaction records: 7 years for legal compliance

Communication data: 3 years from last contact

Technical logs: 1 year for security purposes

Marketing data: Until consent is withdrawn

Anonymized data: Indefinitely for analytics

Contact & Support

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Data Protection Officer: dpo@betapp.com

General Support: support@betapp.com

Response time: Within 48 hours

Emergency security issues: 24/7 available

Postal address: [Your Company Address]

Phone: [Your Support Phone Number]

Important Security Notice

We take your privacy seriously and are committed to protecting your personal information. Our security measures are regularly updated to ensure the highest level of protection.

Always use strong, unique passwords
Enable two-factor authentication when available
Keep your contact information up to date
Review your account activity regularly

Compliance & Regulations

Our privacy practices comply with international data protection regulations including:

GDPR (EU)
CCPA (California)
PIPEDA (Canada)
LGPD (Brazil)

We regularly update our policies to ensure compliance with evolving global privacy standards.

Questions About Your Privacy?

Our support team is here to help with any privacy-related questions or concerns.